I’ve been quite lucky with my Olympic tickets. Following my initial disappointment of not getting any tickets in the initial ballot, my sister asked me to accompany her to her Taekwando and Diving events. I also got a ticket in the resale, – for people who did not get any in the first round – and I’m off to the Modern Pentathlon. I then did some digging, realising as we’re EU members, I can buy tickets from any EU agent. Off to take a look at Cosport, as recommended by a NZ friend (they’re official agents for US, Canada, Australia and certain EU counties, which means no issue in my buying from them).
The Cosport website was a LOT simpler than the London 2012 one. You could see everything that was available on a single page, instead of having to keep clicking on different events. Far simpler to glance and see what tickets were there for the events you wanted. Buying was simple and they sent plenty of information through before the event.
But then came the collection. I’d decided not to have my tickets posted, deciding that as I’d have to make a trip to the post office anyway to pick up the tickets, I may as well pick them up at the desk and save postage. In hindsight, not the most sensible idea – given how their first day of collection went. Following up on the stories earlier in the month about Cosport selling sponsor tickets, you then had complete chaos at the collection point on the first day. There were long, long queues, 7-8 hours for some. There was no organisation and no news about what was happening. for some, who’d ordered multiple tickets, they were not seated together. They were the lucky ones – many tickets seemed to have gone missing and could not be found ‘out back’
By today, things had improved. They had a tent up to shelter you from the sun. They gave out water and wandered around the lines, checking up on if you were OK. I waited 55 minutes before getting in and out in 5 minutes, a pretty simple process. But the delays are still there and some problems are – there are still issues about tickets lost and seats not together, so there have been some major mistakes made
#cosport You’re despicable. Hours and hours in queue,and tickets not seated together? WTF?Zero accountability from your staff.
— JB (@laurclar) July 25, 2012
Oh dear, CoSport can’t find my Opening Ceremony tickets nor first night of Track Cycling. Lucky these aren’t the big events 🙁
— Ben White (@ticketben) July 25, 2012
So the queues may have been sorted – the general organisation seems to be lacking at the moment