MySpace Support Time

After my little problem on MySpace a couple of weeks ago, I finally got back a response to the Report Abuse emails I get, a boiler plate response that tells me to block the offender. So why bother reporting in the first place? In contrast to this, take a look at the Flickr support process, which whilst not perfect still seems to get many of the issues sorted – eventually. However, that kind of response tends to get people expecting it every time. No response within 2 mins does not mean that you should report the problem again and again!

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