Downloaded my mp3s/podcasts this morning to load them up for the commute. Got 2 minutes down the road and it just stopped. Looked at it and it was displaying a pretty generic, non-language based error screen that basically told me that the hard drive is shot, put it in it’s box and take it back to the shop – don’t pass go, don’t collect £200. So called on the support line who have now arranged to collect it and replace it with another (once I’ve dug up a receipt and prove I own it!). No fuss, no messing around – good support
So that’s a product I’ve had less than 30 days completely down the tubes. Let’s see how the next one is!
I’ve pulled off a very bad picture of the error page.