Agency account planner who has a “new media definitions cheat sheet” that she clipped out of Ad Week folded in her wallet: Well, I was thinking that we could try some “user generated media” – that means we would ask consumers to send in their own videos or art projects or commercials. They could really talk about how they experience the brand. Like a community.
The new CMO who works on gut instinct and a short attention span, who makes seat-of-the-pants decisions with little or no information and holds the agency accountable for not giving him all the details when the ill-conceived projects bomb: Ok, ok, I’ve heard enough. Here’s what we’ll do – customers will send in videos of how their dogs experience Cola. We’ll advertise on Friendster and Myspace. And, we’ll give away two Labrador pups to the winner – maybe a guest appearance at that big dog show my wife is always talking about – Westchester, or whatever.
Big corporates seeing the message control slipping away, not quite sure what to do (but they have to do something) but hemmed in my fear and lawyers and a (oten real) risk of litigation.