I’m currently trying to change some travel plans. but the British Airways website keeps giving me this error : “We are encountering a temporary fault, please try again. If the problem persists, please contact your booking agent.” So I ring up the number I find, choose the only option that appears to lead me to a live person and find this message: ” due to website technical problems this call line is closed” (this is slightly paraphased). I wonder if the same people working on both problems?
I have been trying BA too for the last few weeks – you’d think they could at least put up a notice so that at least you wouldn’t have to go through that whole ‘maybe it’s fixed at last’ moment of anticipation each time you log on!